The Economist

The Economist offers a convenient downtown location with modern, clean units and responsive maintenance staff, though residents report mixed experiences with management communication, billing accuracy, and fee transparency. While many praise the property's amenities, location, and individual staff members, concerns about accessibility during business hours, package theft, utility charges, and inconsistent service quality persist across reviews.

Management responsiveness and staff professionalism are inconsistent across the property. While maintenance staff and several leasing office members receive consistent praise for helpfulness and quick response times, residents report significant challenges reaching management by phone or email, billing errors and overcharges, and communication gaps during maintenance issues and policy changes. Service request completion is generally timely, but office accessibility and billing accuracy remain recurring pain points.

This property offers excellent downtown proximity with convenient access to restaurants, bars, parks, and entertainment venues within walking distance. Parking is available but limited, with street parking and paid lot options; some residents report parking logistics challenges. The location is consistently praised as a major strength, though the neighborhood near Colfax presents occasional safety and street activity concerns that management actively addresses.

Maintenance staff are consistently praised for responsiveness, professionalism, and quick resolution of repair requests, including HVAC, plumbing, and appliance issues. However, some residents report delayed repairs on significant issues like window repairs and elevator outages, with communication gaps during extended maintenance periods. Work order response times are generally fast, though follow-through on complex repairs occasionally requires multiple service calls.

Residents appreciate the building's modern amenities, including a gym, rooftop deck, and common areas that are generally well-maintained and clean. However, significant concerns center on parking changes without corresponding fee adjustments, third-party package and trash services that are unreliable or inconvenient, and recurring maintenance issues with shared systems like elevators and electronic door locks. Utility charges and mandatory amenity fees are frequently cited as excessive relative to unit size.

The building is generally well-maintained with clean common areas, modern appliances, and responsive maintenance staff. However, residents report recurring issues with elevator reliability and downtime, inconsistent communication during repairs, and concerns about external building finishes and security measures. Unit sizes are small, and some residents experienced discrepancies between model and move-in conditions.