Union 9Seventy

Union 9Seventy offers a convenient campus-adjacent location with modern units and responsive maintenance, earning strong praise from many residents. However, significant concerns persist regarding thin walls and noise, HVAC system reliability, hallway cleanliness, high pricing, and parking garage security issues. Staff friendliness is consistently noted as a bright spot, though management responsiveness varies.

Management and office staff receive consistently positive feedback for responsiveness, friendliness, and helpfulness, with many residents praising prompt communication and willingness to assist. However, a notable minority report significant concerns about maintenance response times, billing practices, and policy enforcement. Recent staff changes appear to have improved service quality, though some residents cite ongoing issues with maintenance delays and facility upkeep.

Amenities at this property include a gym, pool, study spaces, and in-unit laundry, with staff generally praised as helpful and responsive. However, the pool has experienced recurring maintenance issues including algae and cleanliness concerns, and the gym is described as limited in size and equipment. Parking challenges are frequent, including garage security concerns, limited availability, and high monthly fees ($80–$120). Common-area upkeep issues include hallway cleanliness and package room organization.

Residents report significant building quality concerns, particularly regarding noise insulation from thin walls and sound transmission between units. HVAC systems have experienced recurring failures including prolonged heating and cooling outages. Maintenance response times are inconsistent, with some reports of delays spanning days to weeks. Positive feedback highlights modern finishes, amenities, and occasional prompt maintenance service.

The property offers a highly convenient location near campus with excellent walkability for students and strong amenities including a fitness center and pool. Most residents praise the responsive maintenance and friendly staff, though some report concerns about parking logistics in the underground garage, power reliability, and climate control performance. Pricing is consistently noted as high relative to the market.

Maintenance response times are inconsistent, ranging from same-day service to multi-week delays. Common issues include HVAC system failures (inadequate cooling and heating), plumbing problems (low hot water pressure), and door/seal defects. While some residents report responsive maintenance staff, others describe prolonged unresolved issues and poor follow-up communication from management.