Flight at Lowry

Resident experiences at this property are sharply divided. While some residents report positive interactions with office and maintenance staff, the majority describe serious ongoing issues including pest infestations (roaches, bedbugs, mice), unresolved maintenance requests, unclean common areas, and communication challenges with management. Many residents cite code violations, deposit disputes, and unsafe conditions as reasons for leaving.

Management responsiveness is a critical concern, with residents reporting chronic difficulty reaching the office by phone or email, missed maintenance appointments, and work orders marked complete without being addressed. Billing and deposit issues are widespread, including disputed fees, delayed security deposit returns, and new charges for office assistance. While a few residents report positive experiences with recent staff, the majority describe a pattern of unresponsive communication, unresolved maintenance requests, and inconsistent policy application that has persisted across multiple management transitions.

Maintenance responsiveness and follow-through are significant concerns at this property. Work orders are frequently reported as incomplete, delayed, or marked finished without service being performed. Common issues include slow response times for plumbing and HVAC repairs, pest control challenges, and accessibility problems with entry systems. Recent management changes have reportedly improved 24/7 availability and response times, though service quality remains inconsistent.

This property has significant building quality issues documented across multiple reviews. Residents report persistent pest infestations (roaches, bed bugs, mice), non-functional elevators, water leaks, mold, poor cleanliness in common areas, and delayed or incomplete maintenance responses. One recent review notes improvements under new management with increased pest control frequency and 24/7 maintenance availability, though conditions remain below standard.

Amenities and shared spaces at this property show significant maintenance and cleanliness challenges. Pest control issues (roaches and mice) are the most frequently reported problem across reviews, with hallways, laundry facilities, and common areas consistently described as dirty or poorly maintained. The pool has experienced extended closures, and security features like cameras and door locks have reliability issues. Recent management changes have reportedly improved 24/7 maintenance responsiveness and pest treatment frequency, though conditions remain inconsistent across the property.

Both reviews cite significant location and security concerns, including crime in the surrounding area and inadequate access control to the parking lot. Residents report that promised security features, such as a functioning gate, were not implemented during their tenancy. The combination of neighborhood safety issues and insufficient property-level security measures appears to be a primary deterrent for these reviewers.