The Windsor

The Windsor delivers consistently positive resident experiences across all service areas. Residents praise the responsive, professional management and maintenance teams, spacious and well-maintained units, convenient downtown location near BART, and valuable amenities including Marriott gym and pool access. Rent is considered competitive for the quality and location offered.

Management and office staff consistently receive praise for responsiveness, professionalism, and going above and beyond for residents. Leasing and maintenance teams handle inquiries promptly, address concerns efficiently, and create a welcoming community atmosphere. Billing processes are described as reasonable, and staff communication is transparent and helpful throughout the leasing and residency experience.

The Windsor offers an excellent location in downtown Walnut Creek with walkable access to BART (approximately 5-10 minutes), nearby shops, restaurants, and Target. Residents consistently praise the convenient proximity to downtown, freeway access, and nearby amenities including the adjacent Marriott with discounted access. The property's location balances urban convenience with a quiet, safe residential environment, though some units near the highway or Main Street may experience occasional noise.

Residents consistently praise The Windsor's well-maintained amenities, including an on-site gym, complimentary access to the adjacent Marriott's pool and gym, in-unit washer/dryer, secure garage parking with EV charging, and rooftop spaces with grills. Common areas are kept clean, and the property offers convenient features like package handling, storage units, and organized community events. Staff responsiveness to maintenance requests and resident concerns is frequently highlighted as a strength.

Maintenance requests at this property are consistently handled promptly, with most repairs completed same-day or within hours of submission. Residents report high satisfaction with the maintenance team's efficiency, professionalism, and responsiveness to work orders across plumbing, appliances, and general repairs. The property is well-maintained overall, with units described as clean and in good condition.

Residents consistently praise the building's solid construction and noise insulation, noting that sound transmission between units is minimal despite shared walls. The property is well-maintained with regular upkeep, clean common areas, and modern finishes including in-unit washer/dryer and quality kitchen appliances. Elevators on both sides of each floor and a basement garage provide convenient access, and maintenance requests are addressed promptly. The building features well-kept amenities including a gym, rooftop deck with grills, and access to adjacent Marriott facilities.