Avery

Avery Apartments receives highly polarized reviews reflecting two distinct experiences. The on-site maintenance and facilities teams are consistently praised for responsiveness and professionalism, with rapid service request resolution. However, significant concerns center on pest control issues—particularly cockroach infestations—that residents report management has failed to resolve despite multiple treatments, along with complaints about security (package theft, vehicle break-ins), communication gaps, and move-out fee practices. The property offers good amenities and a quiet neighborhood, but pest management and management responsiveness remain critical unresolved issues.

Management responsiveness is inconsistent, with on-site maintenance staff receiving strong praise for quick service and professionalism, while leasing and management office communication often lacks transparency and follow-up. Residents report significant unresolved issues including pest control problems and security concerns that management has not adequately addressed. Move-out processes and deposit handling have generated complaints about unclear charges and poor communication.

Maintenance requests are typically resolved quickly, often same-day, with residents consistently reporting responsive and professional service. The maintenance team demonstrates strong follow-through on repairs and communicates clearly about work being performed. One review reported significantly delayed response times, though this represents a minority experience among the selected reviews.

The building maintains generally clean common areas and units, with on-site maintenance and housekeeping staff receiving consistent praise for responsiveness and professionalism. However, residents report a significant and unresolved pest infestation issue affecting multiple units, with pest control treatments proving ineffective despite repeated applications. Management communication and responsiveness have been inconsistent, particularly regarding pest control coordination and move-out procedures.

The property benefits from a quiet, pleasant neighborhood with convenient walkable access to nearby stores and services. Most residents appreciate the location's balance of tranquility and accessibility. One resident raised concerns about package theft and security measures, though this was an isolated negative review among predominantly positive feedback about the neighborhood and convenience.

The property offers standard amenities including a pool, gym, and lounge, with parking available below the building. However, residents have reported issues with access systems requiring buzzers and remotes, and significant concerns about laundry equipment functionality and pest control responsiveness in shared spaces and units.