The Edison

The property receives mixed reviews with 71% positive sentiment. Residents consistently praise the quiet, clean community environment, responsive maintenance service, and friendly staff when management is engaged. However, 27% negative reviews highlight recurring issues with inconsistent management responsiveness, pest control problems, communication gaps during leasing appointments, and occasional maintenance delays. Experience quality appears heavily dependent on current management and maintenance personnel.

Management responsiveness and professionalism vary significantly across review periods. Recent positive reviews highlight staff who communicate quickly, resolve issues efficiently, and maintain a welcoming approach to residents and applicants. However, negative reviews cite unresponsiveness, office unavailability during posted hours, inconsistent policy application, and communication gaps—particularly around lease renewals, application processing, and work order follow-up.

Maintenance at this property is consistently responsive and efficient, with most work orders completed quickly and often on the same day. Residents report that maintenance staff address repair requests promptly, including HVAC, appliance, and structural repairs, with most issues resolved correctly on the first attempt. A small number of older reviews cite delayed repairs and incomplete work orders, though these appear to reflect past management changes rather than current operations.

Residents report generally well-maintained apartments and common areas, with a functional gym and pool available. Parking is limited to 2 reserved spaces per unit with no guest parking, and package security has been noted as a concern. Management responsiveness and maintenance quality vary, with some residents reporting positive experiences while others cite communication and service inconsistencies.

Resident experiences with building quality vary significantly. Positive reviews highlight well-maintained units, responsive maintenance, and quiet living conditions. However, negative reviews report persistent concerns including noise transmission between units, mold issues, pest problems, uneven sidewalks, and aging HVAC systems. Building condition and maintenance responsiveness appear to be inconsistent across units and time periods.

The property benefits from a quiet neighborhood setting with convenient access to public transit, shopping, schools, and major roadways. Residents appreciate the safe, gated community environment and proximity to amenities. However, noise from neighboring units has been a concern for some residents, and historical reviews note maintenance and property condition issues that may no longer be current.