Township

Township Apartments offers a well-maintained property in a convenient location with responsive maintenance service, though residents report significant concerns about management communication, security issues including package theft, substantial rent increases, and high fees. The maintenance team consistently receives praise for prompt and professional service, while leasing and management responsiveness has been inconsistent, particularly after move-in.

Management responsiveness is inconsistent, with residents reporting significant delays in communication, unresolved maintenance requests, and difficulty reaching staff after lease signing. Package theft and security concerns are recurring issues that management has not adequately addressed. However, maintenance staff receive consistent praise for prompt, professional service. Billing practices and lease renewal terms have generated complaints about unexpected fees and substantial rent increases.

Maintenance staff consistently receive praise for prompt response times, professional workmanship, and thorough follow-through on repair requests. The property offers an accessible maintenance request system and staff demonstrate strong communication with residents. A small number of reviews report delayed responses to specific issues, though maintenance staff are generally noted as helpful even when broader property concerns exist.

Residents report significant building quality concerns, particularly poor noise insulation between units with complaints of hearing footsteps, voices, and vibrations from neighbors. Common maintenance issues include trash room overflow, elevator malfunctions, and delayed repairs of recurring problems like alarm system failures and broken common area equipment. While some residents praise modern finishes and maintenance responsiveness, the majority of reviews highlight persistent cleanliness and upkeep challenges in shared spaces, including pest issues and debris accumulation.

Residents report significant issues with package theft and security in the mailroom, with multiple complaints about stolen packages and insufficient security measures. Common concerns include poor communication and responsiveness from management, though maintenance staff receive praise. Positive aspects include modern amenities (hot tub, gym, outdoor spaces, washer/dryer in units), convenient location, and ample parking, though some shared amenities require ongoing maintenance attention.

The property benefits from an excellent central location in Redwood City, offering convenient walking access to downtown, restaurants, and the Caltrain station, plus proximity to major highways (101 and 280). Residents consistently praise the walkability to nearby amenities and transit options, making commuting straightforward for work and leisure travel. The location is frequently cited as a primary reason residents choose and remain at the property.