PCA

This property experienced significant delays in addressing a dishwasher maintenance issue, with the unit remaining non-functional for approximately two months across multiple service requests. Maintenance visits involved trial-and-error troubleshooting, and the eventual replacement was further delayed due to an incorrect unit size. When the resident requested a service credit for the extended outage, management declined and responded with a dismissive communication, citing that the dishwasher is not a required utility.

Residents report extended delays in addressing maintenance requests, with one unit experiencing a two-month dishwasher outage requiring multiple service visits and eventual replacement. When requesting compensation for the prolonged service gap, management declined and communication became dismissive, leaving residents frustrated with the responsiveness and tone of leasing staff.

Residents reported extended delays in addressing a dishwasher malfunction, with the unit non-functional for approximately two months across multiple service requests. Initial maintenance visits did not resolve the issue, and subsequent replacement was delayed due to an incorrect unit size being ordered. Management declined a rent credit despite the prolonged appliance outage, and communication regarding the request was perceived as dismissive.