The Ivy at Noho

Resident experiences at this property are mixed, with strong praise for management responsiveness, amenities, and location balanced against concerns about maintenance responsiveness, building condition deterioration, and facility upkeep. Management and leasing staff receive consistent positive feedback for professionalism and availability, while maintenance issues—particularly elevator reliability and common area cleanliness—appear as recurring complaints. The property offers desirable amenities including pool, lounge areas, covered parking, and a convenient NoHo location, though some residents question value relative to pricing.

Management and leasing staff receive consistently positive feedback for professionalism, responsiveness, and welcoming service during tours and move-in processes. However, some residents report concerns about maintenance responsiveness, with issues requiring repeated requests to management and inconsistent follow-up on repair requests. Communication and staff availability are strengths, though maintenance execution and property upkeep consistency remain areas of concern for a subset of residents.

Most residents praise the property's well-maintained common areas, including the pool and lounge spaces, along with responsive leasing and management staff. However, one review raised concerns about inconsistent maintenance responsiveness, gym cleanliness, and elevator reliability. Overall, amenities and shared spaces are generally well-regarded, though maintenance consistency appears to be an area where experiences vary.

Building Quality experiences vary significantly at this property. Positive reviews note well-maintained amenities and building condition, while negative reviews report deteriorating conditions, frequent elevator breakdowns (1-3 times monthly), inconsistent maintenance responsiveness, and inadequate cleaning of common areas. Noise complaints and security issues (broken gates, unsecured entry points) have reportedly gone unaddressed despite multiple reports.

The property is located in a good area with convenient amenities including covered parking. Residents appreciate the neighborhood quality and nearby access. However, maintenance responsiveness and building upkeep have been inconsistent concerns, with some residents noting that service requests require repeated follow-up and common areas like the gym need more frequent cleaning.

Maintenance experiences at this property vary significantly. One resident reported ongoing building deterioration and concerns about tenant-paid maintenance requests over a two-year tenure. Another resident with five months of occupancy praised the maintenance staff and overall responsiveness. The limited sample suggests inconsistent service delivery or changing conditions over time.