Montejo

Montejo Apartments receives highly polarized reviews, with 77% positive ratings reflecting strong satisfaction with leasing and maintenance responsiveness during move-in, but 23% negative ratings citing persistent issues with maintenance responsiveness post-move-in, pest control, water damage, parking enforcement inconsistency, and security concerns. Recent reviews (2025-2026) are predominantly positive and highlight improved leasing office support, while older negative reviews (2005-2024) document recurring complaints about property condition, management communication gaps, and amenity maintenance. Current residents report spacious units and convenient freeway access, but some report ongoing challenges with pest management, water utilities, and gate security.

Management responsiveness is inconsistent, with positive experiences during leasing and move-in contrasting sharply with difficulties reaching staff after occupancy. While some residents report helpful office staff and prompt maintenance responses, others describe communication challenges, delayed service requests, and unresolved maintenance issues. Staff availability and follow-up on resident concerns appear to vary significantly by time period and individual staff members.

Maintenance response times are generally quick, with staff frequently praised for timely work order completion and responsiveness to repair requests. However, some residents report significant gaps in service follow-through, including unresolved water damage, appliance issues, and pest control delays. The maintenance team's availability and responsiveness appear inconsistent across different time periods and situations.

The property offers good space and convenient access to schools and stores within walking distance, with generally available parking on-site. However, the neighborhood character and surrounding area present significant concerns for some residents, and the location's appeal varies considerably depending on individual priorities and tolerance for activity levels.

Residents report significant concerns about amenities and shared spaces, particularly pest issues (roaches, fleas, feral cats) and parking security problems including vehicle theft and vandalism. The property offers a pool and courtyards, though the pool experiences heavy use during summer months and parking lacks security features like cameras. Laundry facilities are noted as expensive with insufficient capacity for the number of units.

Residents report persistent pest control issues requiring multiple service visits and extended wait times, along with concerns about aging building conditions and limited maintenance responsiveness. While maintenance staff interactions are generally described as professional, overall building upkeep and cleanliness standards appear inconsistent. Common complaints include noise transmission between units, parking limitations, and delayed response to maintenance requests.