The Emery

The Emery offers a modern, well-maintained community with strong amenities, convenient location, and responsive management that most residents appreciate. While the majority report positive experiences with clean facilities, helpful staff, and good maintenance response times, some residents have experienced communication delays during leasing, move-out billing issues, and occasional property condition concerns at move-in. Location near shopping and transit is consistently praised, though parking and neighborhood safety concerns are noted by a minority of residents.

The location offers strong walkability to shopping, dining, and grocery stores, with convenient public transit access and proximity to Bay Street. Residents consistently praise the convenient location as a major highlight, with easy access to nearby amenities and freeways. A resident shuttle service is available for direct transit. Parking logistics have been a point of contention for some residents, with enforcement concerns noted.

Management and leasing staff are consistently responsive, professional, and easy to work with, with residents frequently praising clear communication and timely issue resolution. The team handles maintenance requests promptly and maintains a welcoming, supportive atmosphere throughout the leasing and residency process. One resident reported responsiveness concerns during move-in alongside unit condition issues, though this represents a significant outlier among overwhelmingly positive feedback.

The Emery offers well-maintained amenities including a fitness center, pool, bowling alley, and coworking space that residents consistently praise. Common areas, hallways, and shared spaces are cleaned regularly and kept in good condition. Package handling is reliable, and parking is available with generally positive feedback, though some residents note requests for covered stalls and improved lighting in upper parking areas. Most residents report responsive maintenance and prompt issue resolution, though occasional delays have been noted.

The Emery maintains a modern, clean building with strong noise insulation and well-maintained amenities. Residents consistently report responsive maintenance and prompt issue resolution. Occasional elevator downtime and isolated move-in condition issues were noted, but overall building upkeep and cleanliness standards are high.

Maintenance requests are consistently handled quickly, with most residents reporting timely responses to work orders and issues resolved promptly. The maintenance team is described as courteous, professional, and proactive in keeping the community well-maintained. A small number of residents noted occasional delays in resolving specific issues, though this appears uncommon relative to the overall positive experience.