Revere

Revere Campbell offers a well-located, modern apartment community with high-end amenities and spacious units in a walkable neighborhood near shopping and dining. Maintenance response is consistently fast and professional. However, the property has experienced significant challenges since management transition to Essex in May 2025, including declining cleanliness in common areas, security concerns, communication gaps, and billing issues that have prompted several long-term residents to leave.

Management responsiveness and communication quality vary significantly by period and staff. Recent reviews highlight strong individual staff performance and timely maintenance responses, though some residents report challenges with phone accessibility, billing clarity, and coordination during management transitions. On-site staff presence and personalized service are frequently cited as key differentiators in resident satisfaction.

The property's location is consistently praised as a major strength, with residents highlighting walkable access to shopping, dining, and entertainment at nearby Pruneyard and downtown Campbell. Grocery stores including Whole Foods and Trader Joe's are within walking distance, and the adjacent Los Gatos Creek Trail provides recreational access. Transit connectivity and freeway access are noted as convenient, though one review mentioned limited responsiveness from emergency and leasing office phone lines.

Residents consistently praise the property's amenities, particularly the pool, gym, and well-maintained common areas, which are frequently highlighted as luxurious and clean. Staff responsiveness and friendliness receive strong positive feedback, with maintenance requests typically completed quickly. However, security concerns—including bike thefts, storage unit break-ins, and package theft—are recurring issues, and some residents report inconsistent upkeep of shared spaces and exterior areas.

Maintenance requests are typically completed within one day, with residents consistently praising the responsiveness and efficiency of the maintenance team. Common repairs including HVAC, plumbing, appliances, and general work orders are handled promptly and professionally. However, some residents have noted that maintenance requests occasionally require rework before full resolution, and appliance quality at the property is considered below standard for the rental price point.

The building features high-quality apartments with good amenities and a convenient location, but common areas have experienced cleanliness and maintenance inconsistencies. Hallway carpets and elevator floors show visible soiling and require more frequent cleaning. Noise transmission between units is notable, particularly in lower-floor apartments. Elevator placement and accessibility vary by unit location.