The Met at 3rd and Fillmore Apartments

The Met Apartments offers a prime downtown Phoenix location with spacious, well-maintained units and responsive management and maintenance teams. Most residents praise the friendly, professional staff and quick resolution of maintenance issues. However, some long-term residents report persistent concerns including aging building infrastructure, pest issues, excessive fees, and inconsistent communication on complex matters.

Management and office staff are consistently praised for responsiveness, professionalism, and genuine care for residents. The leasing and maintenance teams address concerns promptly, often within 24-48 hours, and staff members are noted as friendly and welcoming throughout the move-in process and during residency. Two negative reviews cite billing disputes, deposit return delays, and unresolved maintenance issues, indicating occasional communication and follow-up gaps despite positive day-to-day interactions.

The property's downtown location is consistently praised as a major strength, offering walkable access to restaurants, attractions, ASU campuses, and entertainment venues. Residents highlight the convenient proximity to shopping, transit, and cultural amenities. Parking logistics present a tradeoff—while the location is excellent, uncovered parking is noted as scarce and covered spots require additional fees. Overall, the location convenience significantly outweighs access challenges for most residents.

Maintenance response times are generally quick, with staff frequently praised for addressing work orders promptly and going above and beyond on emergency repairs. However, some residents report recurring issues with appliances, HVAC systems, and plumbing that required multiple service visits or replacements. Quality of repairs varies, with some issues resolved permanently while others recurred shortly after service.

Residents report strong satisfaction with amenities and shared spaces, including well-maintained grounds, a gym, and pool. Parking availability varies—covered spots are recommended as uncovered parking can be limited. Some residents noted past amenity closures and equipment maintenance issues, though recent reviews highlight responsive maintenance staff and upkeep of common areas.

Residents report significant building condition issues including termite infestation, water leaks, and aging infrastructure. Maintenance concerns have persisted for extended periods without resolution. The property shows wear consistent with its age, and residents cite concerns about pest control effectiveness and water damage management.