The Remy

Avia 266 experiences sharply divided resident satisfaction, with roughly equal numbers of positive and negative reviews. Strengths include responsive maintenance staff and office personnel who are frequently praised for helpfulness and professionalism. However, persistent infrastructure issues—particularly recurring hot water outages lasting days to months—combined with roach infestations, thin walls, and communication breakdowns during ownership transitions have created significant resident frustration. Additional concerns include mandatory fees that substantially increase advertised rent, inconsistent lease enforcement, and maintenance request delays.

Management responsiveness and communication are inconsistent, with positive experiences often tied to specific staff members and negative experiences centered on delayed responses, billing issues, and unresolved maintenance problems. Office staff receive praise for helpfulness and friendliness in many reviews, though some residents report difficulty reaching management and concerns about policy enforcement. Maintenance response times are generally viewed favorably, though persistent issues like hot water outages and pest problems suggest systemic challenges beyond individual staff performance.

Maintenance response times are inconsistent, with recurring hot water outages lasting days to months affecting multiple buildings. While maintenance staff are generally described as friendly and responsive to repair requests, systemic issues with the property's aging infrastructure—particularly the boiler system—create chronic problems. Office communication about maintenance timelines is often unclear, and some residents report work orders being closed without completion.

The property benefits from a strong location near shopping, dining, and major transit corridors (freeways, ASU campus), with nearby amenities including grocery stores, parks, and a dog park. Parking is generally available and convenient. However, residents report concerns about noise transmission between units, occasional safety issues including broken gates and lighting outages, and pricing that some feel is high relative to unit condition and age.

Amenities at this property are inconsistently maintained, with recurring issues affecting pool operations, gym equipment, and shared grills. Water and hot water outages are a significant and persistent concern reported across multiple reviews. Parking is generally available and covered, and in-unit laundry is available in select units. Staff responsiveness varies, with maintenance typically responding quickly but management follow-through on repairs and promised credits is inconsistent.

Residents report persistent building quality issues including thin walls that transmit neighbor noise, recurring hot water outages lasting weeks to months without compensation, and ongoing pest problems despite pest control services. Maintenance staff are generally responsive and professional, but structural concerns—including moisture damage, deteriorating finishes, and aging HVAC systems—remain unresolved. Appliances and building systems show significant wear, and some residents cite safety concerns related to lighting and gate maintenance.