The Grove On Main

The Grove on Main receives overwhelmingly positive feedback, with 84% of reviews rating the property favorably. Residents consistently praise the professional and responsive staff, clean and well-maintained facilities, modern amenities including gym and pool, and convenient downtown Mesa location. Common concerns among the minority of negative reviews include occasional maintenance delays, cleanliness issues in common areas, parking constraints, and noise from the adjacent light rail and community events.

Management and leasing staff receive consistently high praise for professionalism, responsiveness, and helpfulness throughout the leasing and residency process. Maintenance response times are generally prompt, though some residents report delays on non-emergency requests and occasional unresolved issues. The front office team is noted for clear communication and willingness to address resident concerns, creating a welcoming environment for most residents.

Amenities at this property—including the pool, gym, and clubhouse—are consistently praised as modern, well-maintained, and a key draw for residents. However, access and security issues with gates and parking structures have persisted, with some amenities occasionally offline for maintenance or repairs. Common area upkeep is generally strong, though weekend pool parties and guest enforcement remain concerns for some residents.

Maintenance response times are inconsistent across the property. Most residents report prompt, professional service with staff going above and beyond on emergency repairs, though some residents experienced significant delays on non-emergency work orders lasting weeks to months. Communication and follow-up on submitted requests varies, with some residents noting requests are closed without being addressed.

The property offers a convenient downtown Mesa location with walkable access to amenities, nearby light rail transit, and proximity to parks and neighboring cities. Positive reviews highlight the accessible area and community feel, though some residents note concerns about street-level noise from the light rail stop and surrounding area activity. Parking garage access and security features require attention, with reports of gate malfunctions and inconsistent enforcement.

Residents praise the building's spacious apartments, high ceilings, and thick walls that provide good noise isolation between units. Hallways and common areas are generally well-maintained and clean. However, recurring concerns include occasional cleanliness issues in shared spaces, slow elevators for a 4-story building, and malfunctioning amenity gates and features that require ongoing maintenance attention.