College View

Resident experiences at this property are sharply divided. Positive reviews highlight responsive staff, convenient location near UAA, reasonable rates, and helpful maintenance. Negative reviews cite persistent concerns about building security and access control, noise transmission between units, maintenance responsiveness delays, and move-out billing practices. Property condition issues including thin walls, temperature control, and initial move-in damage are recurring complaints.

Management and leasing staff receive mixed feedback. Positive reviews highlight helpful, responsive staff who provide good service during move-in and day-to-day interactions. Negative reviews cite communication gaps, unresponsiveness to repeated maintenance requests, and concerns about security protocols and lock changes not being clearly communicated to residents.

Maintenance experiences at this property vary significantly. One resident reported difficulties with work order responsiveness, including initial refusals and incomplete repairs (such as a front door that worsened after attempted fixes). Another resident praised maintenance staff responsiveness and helpfulness. Common concerns include temperature control in certain units and pest issues potentially related to building systems.

Residents report significant noise insulation issues, with sound transmission between units described as substantial. Building maintenance concerns include warped doors, temperature control problems related to boiler room proximity, and pest issues. While on-site management is noted as responsive, residents indicate structural and maintenance challenges that impact livability.